10.6 Common Diagnoses

Dementia and Cognitive Impairment

Ruling out the reversible causes first, teaching the caregiver instead of the patient, responding to distress, and the safety risks specific to this group.

Updated Sep 18, 2026

Dementia is rarely the reason a patient is admitted, and it changes almost everything about how you deliver whatever they were admitted for. Teaching does not land the same way, adherence cannot be assumed, and the caregiver becomes the person you are actually treating.

Rule out the reversible causes first

A sudden change in cognition is not dementia. Dementia is gradual. Anything acute is delirium until proven otherwise, and delirium has a cause worth finding.

Consider, and report:

  • Infection — urinary and respiratory especially. In an older adult, new confusion is frequently the only sign.
  • Medications — anticholinergics, sedatives, opioids, anything newly started or newly increased
  • Dehydration and electrolyte disturbance
  • Hypoglycemia — see Diabetes
  • Hypoxia — check the SpO2
  • Pain, which in a patient who cannot report it often presents as agitation
  • Constipation or urinary retention
  • Subdural haematoma after a fall, particularly on an anticoagulant

A patient who was oriented last week and is not today needs a call to the physician today, not a note that says "increased confusion noted."

Establish and record the patient's cognitive baseline early, so any clinician covering can tell what has changed.

Teach the caregiver, not the patient

This is the single biggest practical adjustment.

  • Direct teaching to whoever will actually carry out the task
  • Never assume new information will be retained — reassess each visit rather than building on last week
  • Use written instructions left in the right place: the medication list by the pills, the weight log by the scale
  • Break tasks into single steps, delivered one at a time
  • Demonstrate, then have the caregiver demonstrate back

Still speak to the patient, directly and as an adult, about their own care. Talking over someone about their body in their own home is both unkind and usually counterproductive.

Communicating with the patient

  • Approach from the front; make eye contact before you start
  • One question at a time; wait longer than feels natural for an answer
  • Short, plain sentences — not louder ones
  • Closed questions when open ones fail: "does your hip hurt?" rather than "how are you feeling?"
  • Do not argue with a false belief or test them with "do you remember me?"
  • Follow their lead on mood; match calm rather than energy

Distress and agitation

Behaviour is communication. Before reaching for anything else, look for the cause:

  • Pain — the commonest unrecognised cause
  • Full bladder, constipation
  • Hunger, thirst, fatigue
  • Too much noise, too many people, poor light
  • A task that is too hard, or being rushed
  • Needing the toilet and being unable to say so
  • Sundowning — worse in the late afternoon and evening

What helps: stay calm and lower your voice, reduce stimulation, do not restrain, redirect rather than confront, come back in ten minutes, and validate the feeling even when the content is not accurate.

Document what preceded the behaviour. A pattern across visits is the clue that finds the cause.

Safety risks specific to this group

  • Wandering — does the patient leave and get lost? Are there door alarms, a safe return programme, ID on their person?
  • The stove, and fire — the most common serious risk. Consider knob covers or removing the fuse.
  • Medication errors — doubling doses, or none at all. This is usually the reason a nurse is here at all; move to a locked organiser or caregiver administration.
  • Driving — if they are still driving and should not be, raise it with the physician and the family. It is uncomfortable and it is your job.
  • Firearms in the home
  • Financial exploitation — this group is disproportionately targeted. See Abuse, Neglect, and Self-Neglect.
  • Falls — see Falls and Deconditioning

Work through Home Safety Assessment with this patient's specific risks in mind.

The caregiver is a patient too

Caregiver burnout is the most common reason a patient with dementia ends up in a facility.

Ask directly, every visit: are they sleeping? Have they left the house this week? Who helps them? What is hardest right now?

Watch for exhaustion, resentment they feel guilty about, weight loss, their own health being neglected, and social isolation. Refer to MSW early — respite, support groups, benefits advice, and long-term planning are all easier to arrange before a crisis than during one.

Caregiver strain also raises the risk of abuse and neglect, and naming that without accusation is part of the work.

Capacity and choices

A diagnosis of dementia does not remove decision-making capacity, and capacity is task-specific — someone may be able to choose what to eat and not to manage their finances.

Where capacity is uncertain it is assessed, not assumed. Involve the physician and the MSW. Find out whether there is a healthcare proxy or power of attorney, and what advance directives exist — see Emergencies in the Home.

Documenting

  • Record the baseline and describe changes against it
  • Use specific observations rather than labels: "unable to state the day, month, or year; repeated the same question four times during the visit" beats "confused"
  • Note what the caregiver reports, and what you observed yourself
  • Document teaching delivered to the caregiver, with their teach-back
  • OASIS cognitive items follow your assessment — see What OASIS Is, and Why Every Answer Matters