13.2 Logistics & Field Life

Productivity, Time Cards, and Mileage

The visit numbers that matter, the Monday payroll deadline, and the mileage rules people most often get wrong.

Updated Sep 18, 2026

Productivity

25 visits a week The productivity level required to qualify for insurance benefits
Over 30 visits a week Each visit above 30 earns a productivity bonus — 36 visits is 6 bonuses

Meetings

Weekly territory team meetings

Attend the one for your territory.

Day Territory Time Led by
Tuesday North Territory 8:30 am Chelsea
Tuesday Metro Area 9:30 am Olivia
Thursday Independence Area 8:30 am Jessica
Thursday East Area 9:30 am Olivia and Meghan Fryrear

All-staff meeting

Second Wednesday of the month, 8:30 am.

Plan your patients around these times. What to bring to a team meeting, and what it is for, is on Case Conference and Interdisciplinary Communication.

Time card

We record our own payroll weekly.

Everything must be submitted and completed by Monday at 8:00 am to be paid for it.

Once a visit assessment is saved for the week it pulls across to the time card — but it still has to be submitted and completed by that deadline. A saved-but-unsubmitted assessment does not get paid, and it is the most common reason a visit goes missing from a cheque.

On-call

Choose the option matching what you were actually assigned: Weekday, Weekday Holiday, Weekend, or Weekend Holiday.

Phone allowance

Use it once, on the last Sunday of the month.

Mileage

Mileage is recorded in the top right corner of each assessment.

Subtract 30 miles before adding mileage for the day, each day.

That deduction is the rule people most often get wrong, and getting it wrong in either direction creates a correction someone has to chase.

The exceptions

Situation Rule
Ordinary working day Subtract 30 miles for the day
Weekend on-call, called out by the RN Case Manager Add the weekend bonus to the visit, and do not subtract 30 miles — record all mileage
Rural Rural add-on applies at 60+ miles
Missed visit you had already driven to Carry that mileage onto your next visit, or your last one of the day

Missed visits and pay

Neither you nor the company is paid for a missed visit.

That is a payroll fact, not a reason to cut an attempt short. The agency's instruction is to go and check on a patient who does not answer — see Missed Visits and Non-Admits.