Coordination & Supervision

What case conference is for, how to come prepared, and why coordination you never documented is coordination you never did.

The 14-day rule, what the visit must contain, and the difference between supervising the patient's care and observing the aide.

What an LPN, PTA, or COTA may do, who is accountable for the plan, and how supervision actually works when everyone is alone in a different house.

How to make the call in ninety seconds, what to have in front of you first, and what to do when you cannot get through.

Handing a patient over without losing information, recognising when hospice is the right conversation, and what to do when a patient goes in.

What to gather before you write one, the agency's template, and the sentence that decides whether the insurer keeps paying.